Property Management

Excelling in Property Management

SVN Miller Commercial Real Estate provides full-service commercial property management services in the Eastern Shore of Maryland and the Delmarva Peninsula, as well as back-office property management services across the US.

We manage a portfolio of over 2 million square feet of office, industrial, and retail assets on the Eastern Shore of Maryland, Delaware and Virginia.

Customized Property Management Services

Financial & Administration

Accounting services
Detailed monthly financial reporting
Accounts payable service
Budget preparation and analysis
Collections management and cash flow analysis

Marketing and Leasing

Market analysis for competitive pricing
Re-negotiation of leases
Assume responsibility for leasing vacant space

Maintenance

Development of annual maintenance plan
Manage preventative maintenance contracts with subcontractors
Available on a 24-hour basis for emergencies

Tenant Relations

Regular tenant meetings
Monthly billing statements and copies of all invoices
Personal visits on a regular basis

Property Inspections

Personal visits on a regular basis

Testimonials

“I appreciate the work your company is doing managing my property, and the monthly reports you send which are very helpful in monitoring the accounting and cash flow.”

Elva FongAvalon Plaza

“I’d like to commend your team on the professional job you’ve done in managing my commercial investment properties. Even though I have over 30 years experience in the real estate industry, I’ve learned that your skills and expertise results in a better bottom line for me and gives me time to concentrate on other things.”

Henry HannaNorthwood Business Center

“Your property management team has provided me with outstanding service. I had to place an emergency service call over the weekend for a roof leak and received a prompt response and on-site attention within the hour. The service was exceptional and I appreciate all of the follow-up.”

Jamie NicholsSaladworks

“During a recent flood at our office, SVN-Miller acted extremely quickly in getting us all of the appropriate assistance we required during this catastrophic event. They were on site within hours on a Saturday and able to provide us with contacts for cleanup and restoration, as well as potential temporary locations for our office. We were very appreciative of their quick response time.”

Mike SynowiecPeninsula Urology

Certified Property Manager (CPM) Designation

You and your clients own property for one reason—as a financial investment. You need a real estate manager who can enhance the value of your real estate assets and make the most of your investment. With years of experience and comprehensive management expertise, a CPM can maximize your property’s potential. The consensus is unanimous—research shows that investors and owners place the highest value on the CPM designation compared to all other real estate management credentials.
A Certified Property Manager Can:

Provide Management Experience
Communicate Skillfully
Manage All Aspects of Operation
Compete Successfully in Your Market
Help You Reach Your Investment Goals
Protect Your Investment
Solve Complex Problems

Accredited Management Organization (AMO) Accreditation

Accredited Management Organization (AMO) Accrediation

The AMO accreditation is the mark of distinction among real estate management firms. A firm must demonstrate the highest standards of professionalism, financial performance and ethics to earn the AMO accreditation from the Institute of Real Estate Management. Collectively, AMO firms manage over $289.1 billion in real estate assets. Rely on the expertise and capabilities of an AMO firm to capitalize on your property’s potential. Every AMO firm has a CPM directing and supervising all real estate management activities. You can count on an AMO to manage your real estate assets with the sole purpose of reaching – and even exceeding – your investment goals. Call upon an AMO to obtain maximum returns on your real estate portfolio by improving cash flow and building value.

Contact Us

Brent Miller, CCIM, CPM, Managing Director

brent.miller@svn.com

Brent serves as Managing Director for SVN – Miller Commercial Real Estate. He has over 23 years of commercial real estate experience.

Amy Miller, CPM, Managing Director

amy.miller@svn.com

Amy serves as Managing Director and Chief Financial Officer of SVN – Miller Commercial Real Estate. She has over 20 years of commercial real estate management experience.

Rick Tilghman, CCIM, CPM, Director of Property Management

rick.tilghman@svn.com

Rick serves as Director of Property Management for SVN – Miller Commercial Real Estate specializing in the asset management of commercial properties including Retail, Office, Industrial, Multi-Family and Condo Associations.

Bart Miller, Property Manager

bart.miller@svn.com

Bart serves as a property manager for SVN | Miller Commercial Real Estate in Salisbury, Maryland. With more than ten years of industry experience, Miller specializes in retail, office and industrial property on the Eastern Shore of Maryland and Delaware.

Andy Ball, Property Manager

andy.ball@svn.com

Andy serves as a Property Manager and Leasing Advisor for our management portfolio. He joined SVN – Miller Commercial Real Estate in 2017.

Lindsay Hall, CPM, Lease Administrator

lindsay.hall@svn.com

Lindsay serves as an in-house property manager focused on lease administration at SVN | Miller Commercial Real Estate in Salisbury, MD. Her duties include tenant relations, lease renewals and the input of new leases.

Michele Messick, Accountant

michele.messick@svn.com

Michele serves as the Accountant for SVN | Miller Commercial Real Estate in Salisbury. She handles the accounts payable for our office, property owners and tenants. She also assists Amy Miller in the property management field.

Amber Bostwick, Accounting & Collections

amber.bostwick@svn.com

Amber handles accounts receivable and collections for our tenants and property owners. She has been with SVN | Miller since 2014.

Justin Hart, Maintenance Manager

justin.hart@svn.com

Justin serves as the Maintenance Manager for the SVN | Miller Maintenance Division. He provides timely, high quality maintenance to the over 2 million square feet under management.